1.1 At KDL Law we take the privacy of personal data shared with us by clients, organisations and individuals very seriously. This policy explains the basis upon which we use and process personal data that we collect or you provide to us at any time.
WHAT PERSONAL DATA WE HOLD
2.1 We may collect and process personal data where it is necessary and justified in order to conduct our business effectively, or where doing so is lawful or for a legitimate purpose. Personal data may include identification details such as name, postal address, telephone number, email address, bank details, passport, driving licence and national insurance details.
2.2 We will usually only ask you to provide sensitive personal information where it is necessary in order to perform the contract we have to provide you with legal services and advice. If we request such information, we will explain why we are requesting it and how we intend to use it. Sensitive personal information includes information relating to your race, ethnic origin, your political opinions, your religious beliefs, whether you belong to a trade union, your physical or mental health or condition or your sexual life. We will only collect sensitive personal information with your express consent.
HOW WE COLLECT PERSONAL DATA
3.1 We collect personal data when:-
a) You provide information to us - Where you provide us with information perhaps by completing a contact or other form on our website www.kdllaw.com (“our website”) or by contacting us by telephone, email or in any other form, including when you subscribe to a legal update or view our website. You may also provide us with personal data on behalf of a third party. In doing so, you confirm that the third party has consented to the processing of their data or that you have a lawful or otherwise legitimate purpose for providing the data to us.
b) Your data is provided to us by a third party - Where you have been referred to us for legal services and advice. We will inform you of the source of your information.
c) We collect information about you - We may obtain from you automatically or from third parties the following information:-
Technical information relating to your use of our website and our publications including the Internet protocol (IP) address used to connect your computer to the Internet; and
Where we work with third party contractors or other parties in areas such as technical, payment and delivery services, credit reference agencies and others, we may receive information about you from them.
4.2 If you do not wish to provide this information you can set your browser such that it will not accept cookies. You can obtain further information on how to do this at the website below. Please note however that some of our website features may not function fully, or at all, for you as a result.
4.3 For more information on cookies visit www.aboutcookies.org or www.allaboutcookies.org.
HOW AND WHY WE PROCESS PERSONAL DATA
5.1 We use personal data for the following purposes :-
Purpose for processing data
Legal basis for processing data
The performance of the contract we have with you to provide legal services or advice
To comply with the requirements of the contract.
Invoicing our services and securing payment.
To comply with the requirements of the contract.
Providing legal updates or other information we consider will be of interest to you or your business.
a) Where you have provided express consent, or b) Where it is necessary for your legitimate business interests , or c) Where it is necessary for our legitimate business interests.
Monitoring and recording information relating to the use of our services including our website.
Our legitimate purposes to review and improve our services and website.
For recruitment purposes.
Where you have provided consent
Where necessary to comply with the law.
In order to comply with our legal obligations
INFORMATION THAT WE BELIEVE WILL BE OF INTEREST TO YOU
6.1 We may send to you from time to time information by post or email about matters that we believe will be relevant to you or that relate to our services or services of others insofar as we believe that that will be of interest or of assistance to you.
6.2 We will do so where you have provided express consent to receive such information, or where we consider it necessary for your legitimate business interests to receive such information, or where it is necessary for our legitimate business interests.
6.3 You may opt out of receiving such information at any time by contacting the Data Controller referred to in clause 1.2.
WHO WILL WE SHARE PERSONAL DATA WITH
7.1 We may disclose the information that we hold about you to business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, the Solicitors' Regulation Authority and other regulators of our business, analytics and search engine providers that assist us in the improvement and optimisation of our website, credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
7.2 We will not disclose your personal data to any third party without your consent except when necessary in relation to any supply of our services to you, or in order to protect against fraud or any other crime, or where disclosure is otherwise permitted or required by law, or in the unlikely event that we sell our business or it is acquired by a third party, to that purchaser or third party.
RETENTION OF PERSONAL DATA
8.1 We have legal obligations to retain records containing personal data even after the main purpose of a relationship or contract has ended. We retain records and personal data for minimum periods that we consider appropriate in all the circumstances.
8.2 The information that we hold about you is held at, and stored in, destinations operated by us or our suppliers who may operate outside the European Economic Area (EEA). That information may therefore also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of our obligations to you, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
8.4 Unfortunately, and as you may already be aware, the transmission of information by post or via the internet is not entirely secure. Whilst we will do our best to protect your personal data, we cannot guarantee the security of it when transmitted to our site, to you via email or other electronic means or by the postal services. You accept that any transmission of information is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. If you have any particular concerns about your information, please contact us.
9.1 Under data protection legislation, you have the following rights :-
9.1.2 Right to access - You have the right to access the personal data we hold for you. This is known as a ‘Subject Access Request’. Save in exceptional circumstances, you can obtain this information at no cost.
9.1.3 Right to rectification - If any of the information we hold about you is inaccurate, you have the right to request that your personal data is rectified.
9.1.4 Right to be forgotten - You can ask that we erase all personal information that we hold about you. We will action this request where it is appropriate for us to do so.
9.1.5 Right to restrict processing - You have the right to block or supress processing of your personal data. When processing is restricted, we are permitted to store the personal data but not further process it.
9.1.6 Right to object - You have the right to object to the continued use of your data where you have provided consent (i.e. you can withdraw consent at any time) or where we have considered it necessary to use your personal data for legitimate purposes.
9.1.7 Right to data portability - You may request that your personal data be moved, copied or transferred to another organisation.
9.2 You should write to the Data Controller referred to at clause 1.2 to exercise any of these rights.
10.2 You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), who may be contacted at Wycliffe House, Water Lane, Wilmslow SK9 5AF.
11.2 If you do not wish to provide this information you can set your browser such that it will not accept cookies. You can obtain further information on how to do this at the website below. Please note however that some of our website features may not function fully, or at all, for you as a result.
11.3 For more information on cookies visit www.aboutcookies.org or www.allaboutcookies.org.
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